What are AI staff?
AI staff are software workers that each do one job in your business, such as chasing unpaid invoices, answering enquiries, booking jobs or writing the weekly report. They work through your own email, calendar and files, they tell people they are an AI, and nothing goes out in your name until you approve it. Your AI personal assistant is one of them: it leads the team and sends you one brief a day.
How much do AI staff cost for a small business in Australia?
With System GC, the Starter Office is $2,985 to set up and $350 a month for 15 AI staff led by an AI personal assistant, which works out at about $23 per staff member per month. Bigger offices run up to $1,750 a month for 100 AI staff or more. The Starter Office is $350 and suits 1 to 3 person businesses and tradies. Prices are in Australian dollars and exclude GST. AI usage is billed separately, direct from Anthropic, at cost.
How can my small business get AI staff?
Book a free 20-minute call with System GC. We find the three or four jobs that eat the most of your week, then install a package around them, usually the Starter Office with 15 AI staff led by an AI personal assistant. They connect to the email, calendar and files you already use, so there is no new software for your team to learn.
Who builds AI assistants on the Gold Coast?
System GC, a trading name of Sterling Solutions Pty Ltd, is a Gold Coast company that builds and looks after AI staff and AI assistants for local businesses. We also run AI training, automation, social media pipelines and websites. We work in person across the Gold Coast and Brisbane, and online anywhere in Australia.
What are token costs, and how much will I pay?
Tokens are how AI models measure the work they do, and the model provider bills for them. You pay that bill to Anthropic on your own account, and you set a monthly spend cap. Our estimate for the Starter Office is $30 to $130 a month. These are estimates from typical usage, not a quote, because a busy inbox costs more than a quiet one.
What can AI staff actually do in a small business?
Typical jobs are chasing overdue invoices, answering customer enquiries, booking appointments, keeping the diary straight, drafting quotes, writing reports and posting to social media. Each task has a human approval step for anything that sends a message to a customer or touches money, until you are happy to loosen it.
Will AI staff replace my employees?
That is not the aim. They take the chasing, logging and sorting off your team's desks so your people can spend time on the work that needs a person. Many owners use them to cover work they have never had the time or the budget to hire for.
How long does the install take?
The install itself takes about an hour once we have access to your accounts. After that the staff learn how you work over the first few weeks, and every correction you make becomes a rule they follow next time. Support is included in the monthly fee.
Where does my data go?
Your email, calendar and files stay in your own accounts. The AI staff work through the same permissions you would give a new employee, and we write down what each one can and cannot touch. We are not a legal adviser, so ask your lawyer about the Privacy Act; we can walk you through our setup on the call.
Do you work outside the Gold Coast?
Yes. We work in person on the Gold Coast and in Brisbane, and online with businesses anywhere in Australia.